Connecting to Self-Service Site with a Web Browser

You can open the Self-Service site by clicking the desktop or Start menu shortcut to the site. If there are no such shortcuts on your computer, you can open the site by entering the Self-Service site URL in your Web browser. You can obtain the URL path to the Self-Service site from your system administrator.

To connect to the Self-Service site using a Web browser

1. Connect to the Self-Service site by typing the Self-Service site URL in the address bar of your Web browser. By default, the URL is http://<ComputerName>/PMUser/ (or http://<ComputerName>/PMUserADLDS/ for Password Manager for AD LDS version), where <ComputerName> is the name of the computer on which Password Manager is installed.

   You can obtain the computer name from your system administrator.

2. On the Self-Service site type in your user name or a part of your user name or your email in the displayed text box.

NOTE: When specifying your user account, you can use any of the following formats: <user_name>, <domain>\<user_name>, or <user_name>@<domain>, or any other value you use to log in.

3. Select your location from the Location list box.
4. This setting is optional and appears only if the administrator has configured it.
5. If more than one account is found, identify and select your account under Search Results.
6. By default, on the Home page, you can perform the following tasks:

If you cannot find your account in the search results, follow the instructions on the screen.

If you enter a part of your account name, several matches may be found. In this case you will see a list of user names followed by descriptions. Select your account name from this list.